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Old 07-28-2009, 03:57 PM   #1 (permalink)
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I'm baaack!

After visiting my bank, and finding out what I was beginning to suspect (a humungous banking error), and being on the phone with San Fransisco for nearly an hour, I'm back!

I have to say my faith in Linden Labs customer service is totally restored. The guy I talked to (same one both days) was extremely helpful and we managed to get it all sorted over the phone. Me and my alts are back online now.

He's still yet to go through the accounts for the rest of the household but it shouldn't be long for them either, I'm hoping they'll all be back online tomorrow.

When I logged back inworld I was surprised to see more L$ in my account than I expected. So I logged in to my transaction History and found "Linden Grant", an amount of L$ roughly equivalent to what I've paid for phonecalls, plus a little bit over.

I intend to hold a celebratory party as soon as the rest of the family are back online, and you're all going to be invited.

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Old 07-28-2009, 04:00 PM   #2 (permalink)
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I'm so glad to hear it all got straightened out Lewis
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Old 07-28-2009, 04:18 PM   #3 (permalink)
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Welcome back Lewis. So glad to hear your problems are sorting and that LL reimbursed the phonecall charges.
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Old 07-28-2009, 04:18 PM   #4 (permalink)
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!!!! YAY !!!!
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Old 07-28-2009, 04:30 PM   #5 (permalink)
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Welcome back! that was pretty neat that they reimbursed you for the phone calls!
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Old 07-28-2009, 04:48 PM   #6 (permalink)
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Quote:
Originally Posted by Kyllie Wylie View Post
Welcome back! that was pretty neat that they reimbursed you for the phone calls!
I don't know if it was specifically for that, or for the downtime on my Premium account, or just for general inconvenience. Just coincidence that it's just about the right amount.

Odd thing though, and not sure if it's some sort of post-reactivation inventory weirdness, or just sim weirdness...

I'd been logged in about 20 minutes and my house started to "flicker", like the prims were appearing/disappearing very quickly. Then it was just gone, along with a rug and a wall.. Thankfully its a mod/copy house with a rez-box so it was easy to put back. Made me wonder though.
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Old 07-28-2009, 05:32 PM   #7 (permalink)
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Quote:
Originally Posted by Lewis Luminos View Post

I'd been logged in about 20 minutes and my house started to "flicker", like the prims were appearing/disappearing very quickly. Then it was just gone, along with a rug and a wall.. Thankfully its a mod/copy house with a rez-box so it was easy to put back. Made me wonder though.
The same thing happened to friend of mine ... one Marty McFly. He disapeared for a while and came back with strange tales of accidently preventing his parents from meeting back in time. He started to dissapear slowly too and in the end his very existence was at risk until he went back and fixed it ....... your troubles may not be over yet

Help is at hand though

Things you will need:

A DeLorian
Access to Christopher Lloyd
A cool 80's style Jacket
A skateboard
A dubious hairstyle
A working knowledge of 1955

Hope this helps and Good Luck!
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Old 07-28-2009, 06:48 PM   #8 (permalink)
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Good news indeed, Lewis. This somewhat restores my very limited faith in LL as well. Thank you for the report.

Sooz
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Old 07-28-2009, 07:19 PM   #9 (permalink)
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Welcome back!
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Old 07-29-2009, 03:02 AM   #10 (permalink)
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WELCOME BACK!
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Old 07-29-2009, 03:37 AM   #11 (permalink)
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As I said on your blog, my faith in LL got a major boost over a CC issue. OK, I had to insist a bit (on live chat) before I got somebody helpful but when I did, it was sorted fast, and pleasantly.

I felt like a person, not a number. It was nice.

And again... YAY!
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Old 08-02-2009, 11:08 PM   #12 (permalink)
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well I'm a little slow I guess ... ;-)

Glad you're back!
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