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Old 11-16-2009, 04:41 PM   #1 (permalink)
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Unhappy More technical problems: MS Messenger

I've used MS-Msg for a while now. Last week I received the message that in order to continue using it I had to upgrade it, and it offered to upgrade it now, so I let it. It downloaded everything OK (I only checked the messenger module, nothing else). Worked for a while and when it reached 100% it started to rollback everything it had done without giving any error-message or saying what went wrong. At the end of the rollback I was told that the installation had been aborted (and the ever helpful online-help suggested I try it again, which I did, same result).

So I uninstalled Msgr via the Control Panel, downloaded the installer and tried again, same result.

Vista Home Premium 32bit, SP 2, 4GB RAM, ...

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Old 11-16-2009, 04:47 PM   #2 (permalink)
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Get Digsby or Pidgin. Both free, and both good. I prefer Digsby as it also connects to Facebook, MySpace, Twitter, and various mail services.

Digsby = IM + Email + Social Networks
Pidgin, the universal chat client
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Old 11-16-2009, 04:55 PM   #3 (permalink)
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Trillian is also good. I still use an older version of Messenger 8.5 because I hate the new version, to bypass the update I just changed the exe to run in windows 2000 compatibility I am on XP don't know if that will work in vista.
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Old 11-16-2009, 04:56 PM   #4 (permalink)
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Only downside to Trillian I'm aware of is you can't connect to XMPP servers (such as GTalk) with the free version. Of course, it has been a few years since I've used Trillian (back when XMPP was still called Jabber ).
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Old 11-16-2009, 04:58 PM   #5 (permalink)
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Well....I have solved the problem (at least on my PC). I did receive a response back from the support team at WLM. The rep sent to me the procedure for removing all of the program from the hard drive. I did all of this (to the letter) and when trying to reinstall Messenger the procedure would arrive at the display asking you which of the various portions of the program you wish to include in the install. Much to my sorrow Messenger was grayed out and not available as the message *you already have this program* was displayed. More searching on the system to find what was still causing this problem. What the rep didn't inform me of (and this could be an honest error on her part) was that one has to go into the C:\windows\installer folder and remove all of the .msi install packages there (ID'ed by the name beginning with 1d4). This was the problem with Messenger giving me the misinformation that I already had the program on the system. There are nine of these, pull them all out, then once again clean the registry, reboot the system and then go thru the web based install procedure provided by the WLM installer link. After doing all of this the program has installed cleanly and is now trouble free. This new program no longer appears in the *Control Panel>Add or Remove Programs* as Messenger, What you now see in there is Windows Live essentials. This is the uninstaller for the messenger program.
From: Windows Live Messenger Windows live installation errors

But I wouldn't start deleting things all willy nilly, just move them to a different folder.
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