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Kalor Rayner · 10-21-2009, 02:25 PM

I have a laptop that I use for SL most of the time, but I'd like to start using my desktop because it is a more powerful system. Unfortunately, everytime I try to use my desktop to connect to SL, either the viewer crashes, the computer freezes, or I'll get the infamous BSOD.

Here is the specs for the Desktop. It is an HP that has not been upgraded (yet) that I bought when Circuit City was going out of business.

AMD Phenom(tm) 9650 Quad-Core Processor at 2310 MHz (x4)
Windows Vista Home Premium x64 Edition 6.0 (build: 6002) Service Pack 2
7GB RAM
NVIDIA GeForce 6150SE nForce430 (Integrated RAMDAC)
Total Graphic Memory: 2159MB (128MB Dedicated Video)
Not sure on sound, but it tells me RealTek High Definition Audio. Most likely it is an integrated sound card.

I prefer Emerald and would like to use the Ultra graphics settings. I'm considering upgrading to Windows 7 x64 and getting a new graphics card. Not sure I need a sound card at this point. Anyone have any suggestions on how I can get my desktop working best for SL?

Kalor Rayner · 10-21-2009, 02:28 PM

BTW, I think the problem is video. I just saw my windows error information for my latest crash (last night). Little technical, but if it helps.

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
WD-20091021-0016.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8007D114E0
BCP2: FFFFFA6003810E00
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: c5570a8c-0735-481e-adc3-176e372a16fb

Phoenix Psaltery · 10-21-2009, 02:39 PM

Sansarya has the same onboard 6150SE, and she is able to have a fairly good SL experience, but she does crash pretty regularly using the Greenlife Emerald viewer. (Not sure how that compares to her experience with other viewers.)

I agree that upgrading to a dedicated video card will help. Everything else about your system sounds great.

I have an onboard 7100 and get marginally better performance than she does. Looking forward to the purchase of shiny new video cards next month.

P2

solacer · 10-21-2009, 11:37 PM

I had the same problem, I found the following solution at http://www.noaudiooutput.com

Find the latest version of your driver, download it, uninstall your current driver and install the new one. After uninstalling the driver and reboot it to automatically reinstall it, the audio still may not work. Amazingly though, sometimes after putting the system in hibernate mode and coming back, the audio worked.

Hope it helps if it doesn't they have other suggestions.

Kalor Rayner · 10-22-2009, 03:27 AM

My problem was video not sound.

After recommendation at the main forums, I bought a PNY Nvidia GeForce 9800GT on my way home from work today. Checked my computer power supply and discovered it was only 300W and I need at least 400W to use this card. Fortunately, I haven't opened the box yet, so I'm going to have to return it tomorrow. Maybe with my next paycheck I'll get both the video card and the power supply from Newegg. Just disappointed that I'm going to have to wait longer to get my desktop upgraded. At least I can still use my laptop for SL.

In the meantime, if anyone has any other suggestions, please let me know. Want to make sure I get the right thing.

10-21-2009, 02:25 PM	#1 (permalink)
Kalor Rayner A Face in the Crowd Lost in the Twilight Zone Join Date: Oct 2009 Location: California Posts: 186 My Mood: SL Join Date: 7/3/2006	System issues and crashes with SL, need advice on upgrade I have a laptop that I use for SL most of the time, but I'd like to start using my desktop because it is a more powerful system. Unfortunately, everytime I try to use my desktop to connect to SL, either the viewer crashes, the computer freezes, or I'll get the infamous BSOD. Here is the specs for the Desktop. It is an HP that has not been upgraded (yet) that I bought when Circuit City was going out of business. AMD Phenom(tm) 9650 Quad-Core Processor at 2310 MHz (x4) Windows Vista Home Premium x64 Edition 6.0 (build: 6002) Service Pack 2 7GB RAM NVIDIA GeForce 6150SE nForce430 (Integrated RAMDAC) Total Graphic Memory: 2159MB (128MB Dedicated Video) Not sure on sound, but it tells me RealTek High Definition Audio. Most likely it is an integrated sound card. I prefer Emerald and would like to use the Ultra graphics settings. I'm considering upgrading to Windows 7 x64 and getting a new graphics card. Not sure I need a sound card at this point. Anyone have any suggestions on how I can get my desktop working best for SL?

10-21-2009, 02:39 PM	#3 (permalink)
Phoenix Psaltery Sansarya's Firebird Derailer Join Date: Aug 2007 Location: Rosebud Posts: 3,986 My Mood: SL Join Date: 02-25-2005 Business: Five59 Graphic Design	Sansarya has the same onboard 6150SE, and she is able to have a fairly good SL experience, but she does crash pretty regularly using the Greenlife Emerald viewer. (Not sure how that compares to her experience with other viewers.) I agree that upgrading to a dedicated video card will help. Everything else about your system sounds great. I have an onboard 7100 and get marginally better performance than she does. Looking forward to the purchase of shiny new video cards next month. P2 __________________ Five59 Online Graphic Design Phoenix's Plurk \| Phoenix's Flickr\| Phoenix's Rarely Updated Blog

10-21-2009, 11:37 PM	#4 (permalink)
solacer Junior Member Join Date: Oct 2009 Posts: 1	Sound problem with vista I had the same problem, I found the following solution at http://www.noaudiooutput.com Find the latest version of your driver, download it, uninstall your current driver and install the new one. After uninstalling the driver and reboot it to automatically reinstall it, the audio still may not work. Amazingly though, sometimes after putting the system in hibernate mode and coming back, the audio worked. Hope it helps if it doesn't they have other suggestions.

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10-21-2009, 02:28 PM	#2 (permalink)
Kalor Rayner A Face in the Crowd Lost in the Twilight Zone Join Date: Oct 2009 Location: California Posts: 186 My Mood: SL Join Date: 7/3/2006	BTW, I think the problem is video. I just saw my windows error information for my latest crash (last night). Little technical, but if it helps. Description A problem with your video hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) WD-20091021-0016.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 117 BCP1: FFFFFA8007D114E0 BCP2: FFFFFA6003810E00 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_0_6002 Service Pack: 2_0 Product: 768_1 Server information: c5570a8c-0735-481e-adc3-176e372a16fb

10-22-2009, 03:27 AM	#5 (permalink)
Kalor Rayner A Face in the Crowd Lost in the Twilight Zone Join Date: Oct 2009 Location: California Posts: 186 My Mood: SL Join Date: 7/3/2006	My problem was video not sound. After recommendation at the main forums, I bought a PNY Nvidia GeForce 9800GT on my way home from work today. Checked my computer power supply and discovered it was only 300W and I need at least 400W to use this card. Fortunately, I haven't opened the box yet, so I'm going to have to return it tomorrow. Maybe with my next paycheck I'll get both the video card and the power supply from Newegg. Just disappointed that I'm going to have to wait longer to get my desktop upgraded. At least I can still use my laptop for SL. In the meantime, if anyone has any other suggestions, please let me know. Want to make sure I get the right thing.

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