Loraan Fierrens

I seem to be full of problems lately. Sorry about that!

Picnik seems to have changed the way their app works, and I can't seem to get in to edit a photo directly from Snapzilla the way I could before (clicking on the "edit original image" or "edit copy of image" links). When I click on one of those links, I just go to a generic homepage, and my image is not accessible in the tool. I've tried setting up a Picnik account, but that doesn't seem to make a difference. Is there some new trick to pulling the image into Picnik to edit it and then saving it back to Snapzilla, or do I need to edit the files offline first and then add them into Snapzilla?

Thanks

Cristiano

That is strange - I just went and edited several of my pictures on Picnik with no issues, as usual. Can you tell me which browser you are using? Also, can you link to an example of one of your pictures that does not work?

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Loraan Fierrens

I generally use Chrome. I have it set to clear out history and cookies when I close the browser, so maybe there is some cookie I need to keep?

Here's one of the images:


I just tried it in Firefox, and it works there. So, it is either some sort of Chrome thing or something about the way I have my browser options set.

Cristiano

I just tried it in Chrome - I have version 14, and it works fine.

Loraan Fierrens

I see what's going on now (well, after a fashion). In the content settings panel, I had " Clear cookies and other site and plug-in data when I quit my browser" checked. I don't know why that should affect things while I still have the browser open, but it seems to be what was interfering with getting Picnik to load the picture to edit. When I uncheck that option, Picnik works as it did before. I don't know if this is a bug in Chrome or if this the result of some update on Picnik's side.

Thanks