SLUniverse Forums

Ten · 10-04-2008, 12:19 PM

Just FYI... Bank of America pissed me off.

I deposited two checks. They allowed me the money from the first check, about $100. The second check, around $600, is being held hostage until Thursday. Why? Who the fuck knows. Not even the CS rep could give me a good answer. "That's federal guidelines, m'am".

Don't give me that fucking bullshit. This wasn't a strange check from a strange company. This is a check from my EMPLOYER, whom I've deposited checks from before - without a single problem.

Not to mention she tried to tell me that I obviously told my $600 check to go to my savings account. I tried to tell her that's not possible, I remember selecting "checking" and she attempted to attribute the mistake directly to me. "So... are you saying computers don't occasionally make mistakes and take incorrect input?" The CS rep went on to mutter something about it was being held because I overdrafted my account. I had called the previous day to bank of america and they read back the exact seconds of my transactions - I should NOT have overdrafted. I deposited first and THEN withdrew. This dumb cunt of a CS rep tried to convince me otherwise.

God. Damn. I'm so angry.

Oh, and they so WONDERFULLY increased my line of credit on my credit card. Not like I fucking wanted them to do that. They did it to cover my "overdraft" because THEY are fucking holding my check hostage. Where's the smiley banging his head on a brick wall?

Sarah Nerd · 10-04-2008, 12:23 PM

I hate that shit. My bank pulled that on me once. I put in a check and when time to pay my house payment came up it still hadn't cleared and it resulted in a late payment. I went apeshit on them but they just kept giving me the "it's policy to hold checks up to 14 business days" bull crap. It's 2008, there's no reason whatsoever that banks shouldn't have the ability to check funds and clear checks in a timely manner if not immediately.

Brig McD · 10-04-2008, 12:25 PM

I recommend you call their toll free customer service number and just keep escalating it until they remove the hold.

Ten · 10-04-2008, 12:27 PM

Calling the ATM fraud department.

In case anyone needs it, this is what the associate just told me to reach a rep in ATM fraud:

1-877-833-5617
opt. 1, opt. 2

Psyke Phaeton · 10-04-2008, 12:30 PM

Quote:

Originally Posted by Sarah Nerd

I hate that shit. My bank pulled that on me once. I put in a check and when time to pay my house payment came up it still hadn't cleared and it resulted in a late payment. I went apeshit on them but they just kept giving me the "it's policy to hold checks up to 14 business days" bull crap. It's 2008, there's no reason whatsoever that banks shouldn't have the ability to check funds and clear checks in a timely manner if not immediately.

Actually there is... it's called the short term money market. They make interest off your money for 14 days

Walker Moore · 10-04-2008, 12:33 PM

Jesus, and we complain about having to wait four days.

Fourteen is outrageous.

Bruise Shepherd · 10-04-2008, 12:36 PM

14 days, are they using pony express, instead of computers?

Brenda Connolly · 10-04-2008, 12:42 PM

It's not just BoA, who I have as well, and drive me insane sometimes too. I found an old life insurance policy I got about 15 years ago. I pay it by a regular deduction from my checking account every month. A few months back I decided to pay it by actually writing a check as I stopped all automatic withdrawls. They sent me a bill within 3 Days. Last week, I decided to totally cancel the policy, It isn't reallt a big amount, and get back the cash value, which is around $2,500, which will fund my upcoming trip to Las Vegas. The CS drone told me that A. It would take 7 to 10 days to process the request BEFORE the surrender form was even mailed to me, then once they receive it, 10 to 14 days before a check could be cut and and mailed. Three frigging weeks from the moment of my call. Unbelieveable. But that's how it is when you want your money back from any entity. They can take iit from you like magic, but take forever to give it up. Same with Unemployment insurance. Work for 10 or 15 years and keep pay it every month, then get the 3rd degree when you need it.

Aimee Weber · 10-04-2008, 01:07 PM

I used to use Bank o America for my business, but I switched to Commerce Bank for this exact reason.

BoA would alternate between "corporate policy" and "federal guidelines" as their excuse for unnecessary delays in clearing my money. The first business check I deposited there, they made me wait two weeks and 6 days before I could access the money!!

When I went to close my account they laid the sales pitch hard, trying to feed me a line that all other banks have the same policies. Well, if you deposit a check by 6pm at Commerce bank, the funds are available the next day.

Ten · 10-04-2008, 01:17 PM

I called, they said they can't do anything for me. Fuck.

Trout Recreant · 10-04-2008, 01:42 PM

I uselocal banks and credit unions for almost everything. That way, my banker knows me on sight - in fact, he's in my Rotary Club, so I see him every week. You can get a LOT farther a lot faster with someone who actually knows who you are than with some knucklehead over the phone.

Plus, in my hometown, at least, the local banks don't seem to be terribly affected by the national crisis. I think they tend to be more conservative with loans, and it's harder to defraud someone that lives in your neighborhood, so they didn't pull the same stunts that the big national banks did.

Mukatsuku · 10-04-2008, 01:59 PM

BANK OF AMERICA???

THIS is BoA!!!

That's the last time you trick me into one of your threads!

Redhead · 10-04-2008, 07:04 PM

Here ya go Ten:

Roxie Marten · 10-05-2008, 04:02 AM

This is why I dropped all the major banks in favor of our small town bank.
They know me by name. They don't hold my checks and they have all the
same services as the mega banks do.

No more being treated like a number.

Rox

Ann Launay · 10-05-2008, 04:12 AM

Yet another reason I love direct deposit...it's all electronic so, as long as your employer gets the file uploaded on time, nothing has to clear anything.

Ten · 10-05-2008, 05:18 PM

BoA suggested setting up direct deposit. Irony is, I had already filled out the paperwork through my work but they're just slow it seems.

Ann Launay · 10-05-2008, 05:29 PM

Quote:

Originally Posted by Ten

BoA suggested setting up direct deposit. Irony is, I had already filled out the paperwork through my work but they're just slow it seems.

They must be...it takes about two minutes to change on our accounting software and I can't imagine it being being much different for other systems.

Bams · 10-05-2008, 05:39 PM

I stopped using BoA because they used to do stuff like this on a regular basis for reasons unknown. The straw that broke the camel so to speak was when Bunnie and I deposited one of her checks into our account and the next day it was overdraft, the deposit was missing, and we had to pay all the overdrafts while they figured it out. Turns out it was their fault, but I was never given back those fees which were taken erroneously.

Now we bank at US Bank and have had almost no hiccups. (I use almost becuase I personally feel it's impossible for any bank to do business completely above board, it's beyond their comprehension). At least I've never found random monies missing form my account with them, and I don't get hit for random fees here and there that I cannot explain the origin of, like I did with BoA. Good luck Ten.

Aimee Weber · 10-05-2008, 05:44 PM

Quote:

Originally Posted by Bams

I stopped using BoA because they used to do stuff like this on a regular basis for reasons unknown. The straw that broke the camel so to speak was when Bunnie and I deposited one of her checks into our account and the next day it was overdraft, the deposit was missing, and we had to pay all the overdrafts while they figured it out. Turns out it was their fault, but I was never given back those fees which were taken erroneously.

Now we bank at US Bank and have had almost no hiccups. (I use almost becuase I personally feel it's impossible for any bank to do business completely above board, it's beyond their comprehension). At least I've never found random monies missing form my account with them, and I don't get hit for random fees here and there that I cannot explain the origin of, like I did with BoA. Good luck Ten.

Actually this reminds me of a problem I had with BoA on my personal account (not as bad as yours.) My account was "mysteriously" switched to another plan that (shockingly) featured a $40 monthly fee.

To their credit, when I pointed out the mistake they did refund the fees that had been deducted from my account. But by this time I already changed my Business account over to Commerce so I just went ahead and changed my personal account too.

Mukatsuku · 10-05-2008, 05:55 PM

Quote:

Originally Posted by Ten

BoA suggested setting up direct deposit. Irony is, I had already filled out the paperwork through my work but they're just slow it seems.

BoA didn't - stop blaming her! it was the bank of America!!!
Leave BoA alone!!

reeneebob Birmingham · 10-05-2008, 06:50 PM

This is when I love being engaged to a man whose mom is a manager at my bank branch.

Stupid shit like that happens at the ATM, she overrides it.

10-04-2008, 12:23 PM	#2 (permalink)
Sarah Nerd I BUY LAND Can I play with your land? Join Date: Sep 2007 Location: Shermerville Posts: 7,071 Harpoon Lagoon Champion! SLShopper Ads: 1 My Mood: Awards: 2	I hate that shit. My bank pulled that on me once. I put in a check and when time to pay my house payment came up it still hadn't cleared and it resulted in a late payment. I went apeshit on them but they just kept giving me the "it's policy to hold checks up to 14 business days" bull crap. It's 2008, there's no reason whatsoever that banks shouldn't have the ability to check funds and clear checks in a timely manner if not immediately. __________________ www.SarahNerd.com http://www.your2ndplace.com/sarahnerd

10-04-2008, 12:25 PM	#3 (permalink)
Brig McD The SLU Mom Will Be Home Soon Join Date: Oct 2007 Location: In my house Posts: 10,619 SL Join Date: July 29, 2006 Blog Entries: 1 My Mood:	I recommend you call their toll free customer service number and just keep escalating it until they remove the hold. __________________ May the road rise up to meet you May the sun shine warm upon your face May the wind be at your back, and the rain fall soft May your days be blessing filled

10-04-2008, 12:36 PM	#7 (permalink)
Bruise Shepherd Senior Member smitten Join Date: Jul 2008 Location: Scotland, east coast Posts: 1,048 My Mood:	14 days, are they using pony express, instead of computers? __________________ "OH...YOUR...GOD" Bender Bending Rodríguez "Patriotism is the last refuge of a scoundrel" Samuel Johnson 1775 black cab sessions

10-04-2008, 12:42 PM	#8 (permalink)
Brenda Connolly Konichiwa, Bitches I'll Be Back Join Date: Nov 2007 Location: Nu Jerzee, USSA Posts: 4,426 SL Join Date: January 2007	It's not just BoA, who I have as well, and drive me insane sometimes too. I found an old life insurance policy I got about 15 years ago. I pay it by a regular deduction from my checking account every month. A few months back I decided to pay it by actually writing a check as I stopped all automatic withdrawls. They sent me a bill within 3 Days. Last week, I decided to totally cancel the policy, It isn't reallt a big amount, and get back the cash value, which is around $2,500, which will fund my upcoming trip to Las Vegas. The CS drone told me that A. It would take 7 to 10 days to process the request BEFORE the surrender form was even mailed to me, then once they receive it, 10 to 14 days before a check could be cut and and mailed. Three frigging weeks from the moment of my call. Unbelieveable. But that's how it is when you want your money back from any entity. They can take iit from you like magic, but take forever to give it up. Same with Unemployment insurance. Work for 10 or 15 years and keep pay it every month, then get the 3rd degree when you need it. Last edited by Brenda Connolly; 10-04-2008 at 02:36 PM.

10-04-2008, 01:59 PM	#12 (permalink)
Mukatsuku worried homesick Join Date: Aug 2007 Location: 兵庫、日本 Posts: 7,845 My Mood:	BANK OF AMERICA??? THIS is BoA!!! That's the last time you trick me into one of your threads! __________________ -- Live Muka - http://www.flickr.com/photos/mukatsuku My Photography/Graphics Design - http://www.zedpeejay.com Meet-me wiki - http://meetme-english.wetpaint.com

10-04-2008, 12:27 PM	#4 (permalink)
Ten Baby FIC WAR IS PEACE FREEDOM IS SLAVERY IGNORANCE IS STRENGTH. Join Date: Jun 2007 Posts: 6,233 SL Join Date: 10/7/2006 My Mood: Awards: 1	Calling the ATM fraud department. In case anyone needs it, this is what the associate just told me to reach a rep in ATM fraud: 1-877-833-5617 opt. 1, opt. 2

10-04-2008, 12:33 PM	#6 (permalink)
Walker Moore Invisible Man Alpha Inside (tm) Join Date: Jul 2007 Posts: 8,055 Doom Rider Champion!	Jesus, and we complain about having to wait four days. Fourteen is outrageous.

10-04-2008, 01:07 PM	#9 (permalink)
Aimee Weber Queen of the Metaverse Edit Status Join Date: Jul 2007 Posts: 3,610 My Mood:	I used to use Bank o America for my business, but I switched to Commerce Bank for this exact reason. BoA would alternate between "corporate policy" and "federal guidelines" as their excuse for unnecessary delays in clearing my money. The first business check I deposited there, they made me wait two weeks and 6 days before I could access the money!! When I went to close my account they laid the sales pitch hard, trying to feed me a line that all other banks have the same policies. Well, if you deposit a check by 6pm at Commerce bank, the funds are available the next day.

10-04-2008, 01:17 PM	#10 (permalink)
Ten Baby FIC WAR IS PEACE FREEDOM IS SLAVERY IGNORANCE IS STRENGTH. Join Date: Jun 2007 Posts: 6,233 SL Join Date: 10/7/2006 My Mood: Awards: 1	I called, they said they can't do anything for me. Fuck.

10-04-2008, 01:42 PM	#11 (permalink)
Trout Recreant Senior Member Caution - makes wide turns Join Date: Mar 2008 Location: West Coast, USA Posts: 2,280 My Mood:	I uselocal banks and credit unions for almost everything. That way, my banker knows me on sight - in fact, he's in my Rotary Club, so I see him every week. You can get a LOT farther a lot faster with someone who actually knows who you are than with some knucklehead over the phone. Plus, in my hometown, at least, the local banks don't seem to be terribly affected by the national crisis. I think they tend to be more conservative with loans, and it's harder to defraud someone that lives in your neighborhood, so they didn't pull the same stunts that the big national banks did.

10-04-2008, 07:04 PM	#13 (permalink)
Redhead La Vie Boheme Goddamn left wing liberal! Join Date: Sep 2007 Location: Salem Oregon Posts: 3,178 SL Join Date: January 2005 My Mood:	Here ya go Ten: __________________ . The Swans by Paula Nancy Millstone Jennings The dead swans lay in the stagnant pool. They lay, they rotted, they turned around occasionally. Bits of flesh dropped off from them time to time. And sank into the pool's mire. They also smelt a great deal.

10-05-2008, 04:02 AM	#14 (permalink)
Roxie Marten Defying Gravity Touch My Button If You Dare Join Date: Sep 2007 Location: Hell MIchigan Posts: 962 SL Join Date: 2-18-04 My Mood:	This is why I dropped all the major banks in favor of our small town bank. They know me by name. They don't hold my checks and they have all the same services as the mega banks do. No more being treated like a number. Rox __________________ "Don't worry, I don't have low self-esteem. It's a mistake. I have low esteem for everyone else"

10-05-2008, 05:18 PM	#16 (permalink)
Ten Baby FIC WAR IS PEACE FREEDOM IS SLAVERY IGNORANCE IS STRENGTH. Join Date: Jun 2007 Posts: 6,233 SL Join Date: 10/7/2006 My Mood: Awards: 1	BoA suggested setting up direct deposit. Irony is, I had already filled out the paperwork through my work but they're just slow it seems.

10-05-2008, 05:39 PM	#18 (permalink)
Bams Bunnie's Baby small militant angry lesbian gerbil Join Date: Apr 2008 Location: Oregon Posts: 2,259 Poker Drop Champion! Frogger Champion! Bubble Bobble Champion! Bomb Jack Champion! SL Join Date: 9/23/2007 Business: Bams & Bunns Blog Entries: 1 SLShopper Ads: 8 My Mood:	I stopped using BoA because they used to do stuff like this on a regular basis for reasons unknown. The straw that broke the camel so to speak was when Bunnie and I deposited one of her checks into our account and the next day it was overdraft, the deposit was missing, and we had to pay all the overdrafts while they figured it out. Turns out it was their fault, but I was never given back those fees which were taken erroneously. Now we bank at US Bank and have had almost no hiccups. (I use almost becuase I personally feel it's impossible for any bank to do business completely above board, it's beyond their comprehension). At least I've never found random monies missing form my account with them, and I don't get hit for random fees here and there that I cannot explain the origin of, like I did with BoA. Good luck Ten. __________________ -- Enjoy your Second Life - Bams XX "The greatest shortcoming of the human race is our inability to understand the exponential function" - Dr. Albert Bartlett “We're all fucked. It helps to remember that.” - George Carlin "On a long enough timeline, the survival rate for everyone drops to zero." - The Narrator

10-05-2008, 06:50 PM	#21 (permalink)
reeneebob Birmingham FUCKCHOP! FUUUUUUCKCHOP! Goodbye horses. Join Date: Aug 2007 Location: Ontario, Canada - COMMIE SOCIALIST COUNTRY WHOOOO! WHOOOOOOOO! Posts: 415 SL Join Date: August 7, 2006 Business: I support others business My Mood:	This is when I love being engaged to a man whose mom is a manager at my bank branch. Stupid shit like that happens at the ATM, she overrides it.

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