SLUniverse Forums

ppmediadev · 08-07-2008, 04:57 AM

Hi all,

In this way I would like to ask if you could spare one minute of your time. I’m doing a little research about “What do SL residents expect of RL businesses settled in SL?”

The survey consists of 10 multiple choice questions, and can be completed in less then a minute.

When participating, you can enroll for our weekly contest, in which we give away 1000 lindens to a random participant.

The results of this survey will be available for public, and when you participate in the survey you can sign-up to get an e-mail notification when the analysis is available for download.

By use of this survey, we hope to get a better view on what a resident expects of a RL business in SL, and in this way make SL more attractive and easier accessible for RL companies.

Survey can be done at RL Businesses in Second Life; what do residents expect ?

Please feel free to invite your friends to participate in this survey.

Many thanks in advance,

Regards,

Phil aka ppmediadev Blinker

Beebo Brink · 08-07-2008, 05:10 AM

I was bored, so I bit.

Short, easy to complete survey with fairly irrelevant questions that will not do anything to make a RL company's presence in SL meaningful or effective.

In other, same-old same-old stuff we've seen come and go. But oh, now they'd done research, so when they fall flat as a pancake it will be SL's fault. :eyeroll:

Joshua Nightshade · 08-07-2008, 05:14 AM

Quote:

Originally Posted by ppmediadev

Hi all,

In this way I would like to ask if you could spare one minute of your time. I’m doing a little research about “What do SL residents expect of RL businesses settled in SL?”

The survey consists of 10 multiple choice questions, and can be completed in less then a minute.

When participating, you can enroll for our weekly contest, in which we give away 1000 lindens to a random participant.

The results of this survey will be available for public, and when you participate in the survey you can sign-up to get an e-mail notification when the analysis is available for download.

By use of this survey, we hope to get a better view on what a resident expects of a RL business in SL, and in this way make SL more attractive and easier accessible for RL companies.

Survey can be done at RL Businesses in Second Life; what do residents expect ?

Please feel free to invite your friends to participate in this survey.

Many thanks in advance,

Regards,

Phil aka ppmediadev Blinker

Hi, did you bother reading the big sticky'd post up at the top of this subforum before you came here?

This forum is NOT for surveys or job postings

Here's my answer to your survey: I prefer real life companies don't FUCKING SPAM.

Please put me on your newsletter along with the name of the company you represent so I know not to purchase anything from you. Pass the message on.

ppmediadev · 08-07-2008, 05:16 AM

Well, thanks for taking the survey. It's a pitty you think it is irrelevant, but i can assure you this not meant to again make some negative pub about SL

I do appreciate all feedback on our research; so tell me; what would be relevant questions in your opinion?

Sorry about being in the wrong subforum; i hoped to also get a discussion about what people think and feel about RL companies, not only taking the survey.

Joshua Nightshade · 08-07-2008, 05:19 AM

Quote:

Originally Posted by Joshua Nightshade

Hi, did you bother reading the big sticky'd post up at the top of this subforum before you came here?

This forum is NOT for surveys or job postings

Here's my answer to your survey: I prefer real life companies don't FUCKING SPAM.

Please put me on your newsletter along with the name of the company you represent so I know not to purchase anything from you. Pass the message on.

Beathag McMahon · 08-07-2008, 06:18 AM

/me grins broadly

Last fall I had to take a course in business communications. I had to do a project, and I did one relating to business in SL. I had to have a survey. Mine was about as good as this one was...

Briana Dawson · 08-07-2008, 08:22 AM

This survey would have served you best in 2004-2005.

Nowadays, i do not think people care about RL Businesses in SL, whether they are here or not, and I doubt it would affect the purchase choice of more than a handful of people.

I care about the product and if it suits my tastes and/or needs.

And i am tired of surveys.

Charlemagne Allen · 08-07-2008, 08:48 AM

I expect RL businesses to:

a. to put up a fancy build
b. issue a press release
c. give out crappy t-shirts
d. watch as their attendance drops when their sim ends up to be a pretty conference room with nothing going on in it
e. leave SL, calling the platform a complete and utter failure

Also, I only answer random polls if I get some compensation for my time and info, and if the "university" you come from actually exists. Goodbye.

Beebo Brink · 08-07-2008, 09:01 AM

Quote:

Originally Posted by ppmediadev

Well, thanks for taking the survey. It's a pitty you think it is irrelevant, but i can assure you this not meant to again make some negative pub about SL

I do appreciate all feedback on our research; so tell me; what would be relevant questions in your opinion?

The questions were poorly framed, not allowing for answers such as "Don't care" or "Not important to me" and with no open ended Comments field that would allow people to provide claification at the conclusion of the survey.

You worded one queston as "What would one expect at a site" but do no follow up with anything asking whether or not this was what a resident would want or be interested in. The answers are not synonomous since I've learned what to expect from coporate site builds and find them to be mundane and lacking in relevance to my interests in SL.

In my experience, coporate presences in SL are static, self-serving and removed from the lives and interests of residents. Your brief and poorly constructed survey does not address these issues with any substantive queries. Neither does it provide any reason to think that it is anything more than a student survey thrown together at the last minute for a business class.

Jessica Robertson · 08-07-2008, 09:17 AM

I expect RL companies that participate in SL to do the following:

1. Provide a service that is relative to your customers.
Your customers enjoy SL, make quality products that are relevant to SL. When I am in SL, I could care less about fancy products and marketing for stuff that's not in SL, in fact, when I see an company within SL doing RL marketing it has the opposite affect on me. If your RL company can't do this, it is a waste of your resources (and ours) for you to be in SL.

2. I understand that as a company, your bottom line is your priority.
With that said, your bottom line is going to reach rock bottom if you don't:

A. Provide a Quality Product

B. Provide excellent Customer Service
If you are lacking in this dept, please see numerous bits of information from Persephone Milk on the subject.

C. Listen to feedback from your Customers.
Linden Lab fails this test miserably

3. Respect your environment.
While SL is Your world, it's also My world, and the world of every resident here.

4. Understand and respect the culture that you are doing business within.

5. Professionalism.
A lot of business's in SL fail this test because they end up involved in a ton and a half of drama. That is not professional at all.

6. Get to know your demographic (without insulting them (see Mitch Kapor)).
Understand who is involved in SL, why they are here, and respect that.

7. Understand and know the limitations of the system you are working within and adapt your business model within SL to accomodate.
There are failed transactions these need to be handled.
There are system outages.
There are inventory losses.
All of these must be handled by you.
See many of the posts by Coco for more information.

That's what I expect from any business in SL.
There are few that make the mark.

Cindy Claveau · 08-07-2008, 09:27 AM

Quote:

Originally Posted by Beebo Brink

The questions were poorly framed, not allowing for answers such as "Don't care" or "Not important to me" and with no open ended Comments field that would allow people to provide claification at the conclusion of the survey.

You worded one queston as "What would one expect at a site" but do no follow up with anything asking whether or not this was what a resident would want or be interested in. The answers are not synonomous since I've learned what to expect from coporate site builds and find them to be mundane and lacking in relevance to my interests in SL.

In my experience, coporate presences in SL are static, self-serving and removed from the lives and interests of residents. Your brief and poorly constructed survey does not address these issues with any substantive queries. Neither does it provide any reason to think that it is anything more than a student survey thrown together at the last minute for a business class.

Beebo, you just gave out the Sekrit Surveytakers info for free!!!

Satanah · 08-07-2008, 01:04 PM

I want to take the survey but I need help on the first question...

WarKirby Magojiro · 08-07-2008, 02:37 PM

We get entered into a draw to POSSIBLY win the queivilant of 3 dollars. Why would anyone care.

I've seen surveys that offered 1000 L$ guaranteed, and paid outright. I took them, more for the hell of it, than the money.The reward you're putting forward is too pitiful to entice anyone.

Sooz Pascale · 08-07-2008, 03:04 PM

I have ZERO expectations from RL businesses in SL. I doubt that I will be disappointed.

Sooz

Brenda Connolly · 08-07-2008, 03:24 PM

I want RL businesses to stay as far from me as possible. I will not vist their sims nor will I purchase any products they may be selling. I don't want to see their garbage advertising.

Brenda Connolly · 08-07-2008, 03:27 PM

Quote:

Originally Posted by Joshua Nightshade

Hi, did you bother reading the big sticky'd post up at the top of this subforum before you came here?

This forum is NOT for surveys or job postings

Here's my answer to your survey: I prefer real life companies don't FUCKING SPAM.

Please put me on your newsletter along with the name of the company you represent so I know not to purchase anything from you. Pass the message on.

Harvey Swenson · 08-08-2008, 12:50 AM

junk mail, telemarketing, advertising tv/radio/billboards, door to door salesmen, internet ads, spam email, viral marketing not to mention all the other crap they get up to in search of higher profits

In r/l companies r almost griefers, I expect no different from them in sl once people get used to their presence and forget the shit they get up to didn't happen before they existed

Instead of setting up a sim with a corporate headquarters thinking everyone will flock there just to see a car that they spend $5 usd building, I think a better approach would be some of the positive things they get up to in r/l such as sponsoring events in return for advertising. The cost of giving large prizes in sl terms is nothing compared to r/l and once they get a good audience, they can start polluting and spamming and nobody will care

Wildefire Walcott · 08-08-2008, 01:46 AM

Quote:

Originally Posted by Satanah

I want to take the survey but I need help on the first question...

Haha that reminds me of something I saw the other day:

Pol · 08-08-2008, 01:47 AM

Slapnuts.

Raindrop Drinkwater · 08-08-2008, 03:06 AM

Quote:

Originally Posted by Wildefire Walcott

08-07-2008, 04:57 AM	#1 (permalink)
ppmediadev Junior Member Join Date: Aug 2008 Posts: 4 Business: PP Media and Marketing	RL Businesses in SL; what do you expect of them? Hi all, In this way I would like to ask if you could spare one minute of your time. I’m doing a little research about “What do SL residents expect of RL businesses settled in SL?” The survey consists of 10 multiple choice questions, and can be completed in less then a minute. When participating, you can enroll for our weekly contest, in which we give away 1000 lindens to a random participant. The results of this survey will be available for public, and when you participate in the survey you can sign-up to get an e-mail notification when the analysis is available for download. By use of this survey, we hope to get a better view on what a resident expects of a RL business in SL, and in this way make SL more attractive and easier accessible for RL companies. Survey can be done at RL Businesses in Second Life; what do residents expect ? Please feel free to invite your friends to participate in this survey. Many thanks in advance, Regards, Phil aka ppmediadev Blinker

08-07-2008, 05:10 AM	#2 (permalink)
Beebo Brink Uppity Alt I'm the woman your mother warned you about. Join Date: Jul 2007 Posts: 2,084 SL Join Date: January 2007 Business: Brazen Women Shapes and Skins SLShopper Ads: 16 My Mood:	I was bored, so I bit. Short, easy to complete survey with fairly irrelevant questions that will not do anything to make a RL company's presence in SL meaningful or effective. In other, same-old same-old stuff we've seen come and go. But oh, now they'd done research, so when they fall flat as a pancake it will be SL's fault. :eyeroll: __________________ OnRez Store: http://shop.onrez.com/Beebo_Brink

08-07-2008, 08:22 AM	#7 (permalink)
Briana Dawson cRaZy 4 printesa Loved by printesa Join Date: Jul 2007 Location: Springfield, Illinois Posts: 3,397 SL Join Date: September 23, 2003 Business: N&B Exports My Mood: Awards: 1	This survey would have served you best in 2004-2005. Nowadays, i do not think people care about RL Businesses in SL, whether they are here or not, and I doubt it would affect the purchase choice of more than a handful of people. I care about the product and if it suits my tastes and/or needs. And i am tired of surveys. __________________ - Briana Dawson ------------------- - Getting frustrated in some discussions? Read This - Also check out: Aimee's Posting Rules of Thumb

08-07-2008, 08:48 AM	#8 (permalink)
Charlemagne Allen Big Damn Heroes doesn't care for your pathetic excuses, you filthy commoner! Join Date: Sep 2007 Location: USA Posts: 1,643 SL Join Date: February 2007 My Mood:	I expect RL businesses to: a. to put up a fancy build b. issue a press release c. give out crappy t-shirts d. watch as their attendance drops when their sim ends up to be a pretty conference room with nothing going on in it e. leave SL, calling the platform a complete and utter failure Also, I only answer random polls if I get some compensation for my time and info, and if the "university" you come from actually exists. Goodbye. __________________ Charlemagne Allen: YOU'RE A RACIST! Charlemagne Allen: I HAVE CHATLOGS! smokergirl Lowenhar: HOMOPHOBE smokergirl Lowenhar: CONTENT THIEF Charlemagne Allen: RELIGION SUCKS DONKEY BALLS! smokergirl Lowenhar: KISS MY ASS YOU CLOSE MINDED HYPOCRIT Charlemagne Allen: YOU WERE AN ESCORT FOR BARN ANIMALS! smokergirl Lowenhar: I HAVE CHAT LOGS FROM A BLOG I SAW ON A FAN SITE, OWNED? YES I THINK SO Charlemagne Allen: ZOMG BIG SIG! Charlemagne Allen: ZOMG BIG SIG! [

08-07-2008, 09:17 AM	#10 (permalink)
Jessica Robertson Senior Member On Fire! Join Date: Nov 2007 Posts: 450 SL Join Date: Dec 2004	I expect RL companies that participate in SL to do the following: 1. Provide a service that is relative to your customers. Your customers enjoy SL, make quality products that are relevant to SL. When I am in SL, I could care less about fancy products and marketing for stuff that's not in SL, in fact, when I see an company within SL doing RL marketing it has the opposite affect on me. If your RL company can't do this, it is a waste of your resources (and ours) for you to be in SL. 2. I understand that as a company, your bottom line is your priority. With that said, your bottom line is going to reach rock bottom if you don't: A. Provide a Quality Product B. Provide excellent Customer Service If you are lacking in this dept, please see numerous bits of information from Persephone Milk on the subject. C. Listen to feedback from your Customers. Linden Lab fails this test miserably 3. Respect your environment. While SL is Your world, it's also My world, and the world of every resident here. 4. Understand and respect the culture that you are doing business within. 5. Professionalism. A lot of business's in SL fail this test because they end up involved in a ton and a half of drama. That is not professional at all. 6. Get to know your demographic (without insulting them (see Mitch Kapor)). Understand who is involved in SL, why they are here, and respect that. 7. Understand and know the limitations of the system you are working within and adapt your business model within SL to accomodate. There are failed transactions these need to be handled. There are system outages. There are inventory losses. All of these must be handled by you. See many of the posts by Coco for more information. That's what I expect from any business in SL. There are few that make the mark. Last edited by Jessica Robertson; 08-07-2008 at 09:28 AM.

08-07-2008, 05:16 AM	#4 (permalink)
ppmediadev Junior Member Join Date: Aug 2008 Posts: 4 Business: PP Media and Marketing	Well, thanks for taking the survey. It's a pitty you think it is irrelevant, but i can assure you this not meant to again make some negative pub about SL I do appreciate all feedback on our research; so tell me; what would be relevant questions in your opinion? Sorry about being in the wrong subforum; i hoped to also get a discussion about what people think and feel about RL companies, not only taking the survey.

08-07-2008, 01:04 PM	#12 (permalink)
Satanah Demon Queen hiding under the bed Join Date: Jul 2008 Location: Los Angeles Posts: 19	I want to take the survey but I need help on the first question... __________________ Satanah.com Here's my MySpace I'm the Head Bitch at SatanSpace Forum from Hell

08-07-2008, 03:04 PM	#14 (permalink)
Sooz Pascale On a Break Join Date: Aug 2007 Posts: 1,853	I have ZERO expectations from RL businesses in SL. I doubt that I will be disappointed. Sooz __________________ Let's all be kind to one another. 5.5 onthe highly scientific Troutonometer scale.

08-08-2008, 12:50 AM	#17 (permalink)
Harvey Swenson Junior Member Join Date: Apr 2008 Posts: 6 My Mood:	junk mail, telemarketing, advertising tv/radio/billboards, door to door salesmen, internet ads, spam email, viral marketing not to mention all the other crap they get up to in search of higher profits In r/l companies r almost griefers, I expect no different from them in sl once people get used to their presence and forget the shit they get up to didn't happen before they existed Instead of setting up a sim with a corporate headquarters thinking everyone will flock there just to see a car that they spend $5 usd building, I think a better approach would be some of the positive things they get up to in r/l such as sponsoring events in return for advertising. The cost of giving large prizes in sl terms is nothing compared to r/l and once they get a good audience, they can start polluting and spamming and nobody will care

08-08-2008, 01:47 AM	#19 (permalink)
Pol Prim hair is for sissies. Join Date: Jul 2007 Location: the Davis Square neighborhood of Somerville, Massachusetts Posts: 80 SL Join Date: December 18, 2003 Business: Habitabla My Mood:	Slapnuts. __________________