Turned off services ? ? ?
*sigh* ok ... I really don't like what LL is doing to improve "the experience during peak concurrency." I know I'm being selfish, but I'm a hostess and i take a lot of pride in what I do for my club (employer). I boost traffic by providing customer service and offering people adds to our group. But I can't do customer service properly or add people to the group who I can't identify and check through their profiles! It seems to be a marvelous improvement in service to reduce us to chattering icons of our former selves in the name of allowing ever higher concurrency (mostly of alts) to make the graphs look good. I think a better idea would be to initiate a 2-tier system of login; 1) would be premium members who get in first because we're actually PAYING to play, and 2) would be the basic account holders who can come in IF there's room. The basic account holder's logins would be throttled to allow sufficient room for paying players.
Ok, you can go ahead and flame me now (lol) I don't mind. But cutting back on services to those inworld just seems rediculous.