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Originally Posted by Johnnie Carling  Well if it helps Stroker... I was impressed how fast I got the repair kits.
But I would of liked to know before i wanted to use your product that it may be broken. Instead of standing there naked going WTF.
But while i was at your shop looking for some sort of notice about he problem... I ended up buying a new bed... love the new styles! |
In hindsight, you're probably right Johnnie. I wish there were an effective way to get grid-wide announcements done. Many do not read external forums and/or blogs. We "try" to get people to join our support group, but the 25 limit is a struggle for most of us.
I do know that several days passed of anger and being overwhelmed before I realized that I had to completely replace everything in our shop as well. Luckily, networked vendors were not affected. I really underestimated the amount of products we had out there and the extent of the issue.
No excuses, I apologize.