Ok, need some advice
I bought a system in
SL for a fair amouth of L$, and its complicated so the company runs classes on it. However all the classes are scheduled for something like 4am my time, so I can't attend, I bought the system in September and have been waiting very patiently for the promised eurofriendly classes.
They still havent appeared and i found out today that they are unlikely to happen until March.
I've been IM'ing the Customer Service people since early october with questions about the system and they are never online at the same time as me (fair enough) so I just get sent notecards while I'm offline. It took 4 days of offline IM's questions and answers just to get one tiny part working
It's kind of come to a head, where my frustration is getting the better of me and I'm complaining. Basically my point is if they offered no service fair enough, but they do, but only at convienient times for them, my L$ are just as good as anyone elses and they took them without blinking so I should get the same level of service as anyone else
Today, I had arranged for a one-on-one tutorial with the creator, who didn't show
Now, I'm not trying to be an awkward bitch, I just am, I can't help being in the UK and being fast asleep when they are all online.
So I have 2 questions...1) am I being unreasonable and 2) do you think they are being unreasonable?