SLUniverse Forums - View Single Post - Well, I don't think the lab is gonna budge on the price hike.

caroline ra · 10-31-2008, 04:27 PM

Chapter 3

Quote:

[12:34] Bob Bunderfeld: It's time LL step up to the liability plate and claim some of the responsibility for their own actions
[12:34] Bob Bunderfeld: instead of punishing the customer
[12:34] Ciaran Laval: Yes Robin, the reason people see the main blog and don't go any further, I didn't even know Torley's vids had moved to showcase,
[12:35] Ciaran Laval: that made no sense I'll try again
[12:35] Robin Linden: aurora - I don't know what the name change restriction is for.
[12:35] xstorm Radek: we run a group own mainland sim and we dump the island sim we had do to all the problems we had and in the long run mainland is still better
[12:35] Aurora Jacks: stop accusing and let her answer the QUESTIONS please some of us have viable questions
[12:35] Bob Bunderfeld: What you should do, to gain back the trust of your Customer Base, is to Grandfather everyone, and be more strngent on your OS sales from this point forward
[12:35] Nika Talaj: Robin, that's good, if "major updates" includes the most recent grid status as well as the top blog post from the current blog, and a list of Torley'
[12:35] Ciaran Laval: People automatically look at the main blog and go no further because they don't realise sub blogs exist
[12:35] Nika Talaj: s most recent vids.
[12:35] Justice Razor: ok, I'll say what many are thinking but aren't saying here... stop inventing problems that don't exist just so you can charge more money... also, you have not explained how this extra money is going to fix anything
[12:36] Ciaran Laval: Good idea Nika
[12:36] Bob Bunderfeld: I haven't even started accusing...you will know when I do
[12:36] Chaley May: No to grandfathering... that suggests you will be punishing future people for past OS buyers abuses.
[12:36] Aurora Jacks: i dotn think that but i do think there is a compromise and a better "way"
[12:36] Bob Bunderfeld: I'm stating plain fact....and Robin asked what we think, so I'm telling her
[12:36] Justice Razor: it seems to me that you are punishing us for creating thriving sims in places where you saw only opoen water being developed... you are taxing our creativity and discouraging it
[12:36] Robin Linden: Let me say one thing. I'm in a much better position to answer your questions about the blog than I am about open space regions.
[12:36] Ciaran Laval: Chaley yes but there's a problem with the product, to just carry on regardless exasperates the problem.
[12:36] Bob Bunderfeld: Of course you are
[12:37] Phase Cydrome: no point me being here then.. wasting my time.
[12:37] Bob Bunderfeld: One more customer just left
[12:37] Aurora Jacks: so you are saying you dont what entails with this?
[12:37] Chaley May: they need 2 prices and to make distinction between commercial use and personal non profit use
[12:37] Bob Bunderfeld: How many more before LL deals with their own mistakes?
[12:37] Chaley May: commercial use is bringing all the traffic
[12:37] Aurora Jacks: then who can we speak to robin? when will we be able to be heard?
[12:37] Ciaran Laval: Openspaces should be grandfathered, no two ways about it, Linden Lab have to take responsibility for this mess and not just blame their customers whom they gleefully encouraged to buy the product. Then deal with the resource issues by working with residents, not working against them.
[12:37] Bradley Palmer: agree chaley
[12:37] Chaley May: and they are the ones generating money so should be paying the extra
[12:38] Ciaran Laval: Jack said he should be doing more meetings and hey Robin that would be perfect use of the blog to announce that although I think he might want to consider doing them as they did the traffic meetings and asking people to book slots
[12:38] Bradley Palmer: that would be a perfect solution, personal residential with restricted avatar numbers and commercial where they can do their worst
[12:38] Bob Bunderfeld: I don't believe it's right to punish ANY of the OS customers, when it's been shown that LL employee's did the same thing
[12:39] Aurora Jacks: then who can we speak to robin? when will we be able to be heard?
[12:39] Bob Bunderfeld: Unless of course you plan on openly punishing your employee's for going against your own policies
[12:39] Ciaran Laval: Jack Linden Aurora
[12:39] Bradley Palmer: jacks office was like a zoo unfortunately and very little got asked or answered
[12:39] Nika Talaj: (Aurora: were you able to go to Jack's office hour, Thursdays 11:00?)
[12:39] Ciaran Laval: He said he would likely be doing more meetings
[12:39] Bob Bunderfeld: Can we trust Jack at this point?
[12:39] Bob Bunderfeld: His staff is the one that used OS to build Nautilus
[12:39] Ciaran Laval: We have to trust Jack, even if he does support Coventry City
[12:39] Aurora Jacks: i was not and when and where can we speak to him again from what i hear it was vague
[12:39] xstorm Radek: no one will bother asking a nonprof. org to put any real money into open space sims any way when you need 1 full sim plus you must buy 4 open space sims