Groups are vital not only to businesses but also to nonprofits and to social communities of all types.
I just can't understand LL's attitude that groups are a trivial sidenote. Many of us cannot manage what we're trying to do in
SL without them.
When groups do not work well, communities tend to break up, or at least run into trouble. This has happened to me. The complaints about the malfunctions in the group go to the group owner instead of LL, and failures in group communications keep some of the group members out of the loop. Drama ensues all around.
For what I used to try to do with
SL, shutting down logins for a bit would indeed have been better. I truly hope the profile and group changes will not become a habit.