Is it just me, or does this second response say even more nothing than the first one?
Quote:
Hello Ann
Thank you for your response.
The changes to our database cluster is action we are taking seperate to the recent issues with our upstream provider, and is of course our responsibility. It is just one of the ways Linden Lab are trying to improve the service with regards to increased demand.
After the recent downtime naturally we have an even larger demand on our servers as residents utilise our services to catch up for the downtime, the problems this is causing and the other issues created from this knock-on effect is being worked on by our technical team.
We thank you for your patience while resolving these issues and we hope to make your Second Life experience more enjoyable and reliable in the future; I assure you we are working towards that goal.
Regards
Dean
Linden Lab Support
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