Cris, I wouldn't even file an AR or JIRA. I'd call their silly asses on the phone and read them the riot act.
Snapzilla is an
SL tradition. It's one of the most brilliant ways
SL has been integrated with the web, long before LL got it in their heads that they wanted to go that direction.
Don't let them play phone tag. Find out who made this boneheaded decision and explain to them what they broke.
