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Old 02-27-2008, 02:00 AM   #1 (permalink)
Siobhan OFlynn
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Join Date: Jun 2007
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Thumbs up Fallingwater Cellardoor, a shining example of customer service!

Reading that other thread reminded me that I really should publically thank Fallingwater for the fantastic and fast customer service I received on Saturday night.

I tried to buy a pair of shoes at Shiny Things on Sat night just before Misty's party and when I clicked on the pay button, it took fucking forever to debit the L$ out of my account. Then, nothing happened. The merchandise simply wasn't delivered, probably because the transaction timed out! Anyway, instead of getting hysterical, I simply created a notecard, logged into my transaction history, made a copy of the transaction, copied it to the notecard with a brief explanation of what had occured and after renaming the notecard "Siobhan OFlynn" I dropped it on Fallingwater's profile.

I kind of resigned myself to wearing a different pair of shoes for the party, even though I really wanted the other pair! After TPing to Zor's place, I was kind of bummed that I didn't have the shoes I wanted. The next thing I know, I get an IM from Fallingwater and within minutes, I was wearing my new lavender spring fling shoes! I really couldn't have asked for a nicer or quicker response.

Thanks, Fallingwater Cellardoor, for being the gold standard that other SL merchants should be aspiring to!
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Originally Posted by Nimrod Yaffle
Ok everyone, FYI, I am suspended. I have been sent the a sim call 'The Corn Field' and it *really* sucks! There's corn all over, with a sloooww tractor you can ride around, I found a TV, and pushed play, and it plays a show called 'Boy in Court'. Kind of funny, but it's no fly, and there's corn..... everywhere...

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